Hotel Zagakukan Review
Deluxe Twin Room with Open-Air Bath
Total 4.9
# of reviews 7
Exquisite Space
Reviewed:Feb.26.2025 Stayed:2.2025
M.K san Mr. Family 30s
Purpose of Stay
I stayed for the first time as the conclusion to my Tokyo trip.
Arrival
I checked in just before 11 PM, and when I arrived at the front desk, the staff immediately came to assist me, providing detailed instructions on where to park.
During the Stay
I wasn’t bothered by the noise from neighboring rooms or ambient sounds, and the view from the open-air onsen was perfect. I was fortunate with the weather — the stars were beautiful at night, and in the morning, the refreshing winter cold and the warm sunlight made it comfortable to enjoy sunbathing on the bed in front of the open-air onsen bath.
Amenities
At the front desk, there were amenities like toothbrushes, hair ties (rubber bands and clips), lip balm, and facial masks. In the room, I had 2L of water, two bags of drip coffee, and tea bags. There were two bath towels provided per person, one for use after showering in the room and the other for use after the rooftop outdoor bath. The room also had a television, and I could watch fairly recent movies.
Improvements
If I had to suggest an improvement, it would be the parking. While it’s about a 5-minute walk from the accommodation, the sloping hill made it quite challenging to walk up with a suitcase.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath
Staff Comment (From Kinnotake)
We are very pleased to hear that you chose our property as the perfect end to your Tokyo trip. We are glad that you enjoyed the open-air onsen’s views, the beautiful starry sky, and the warm sunshine during your stay.
However, we sincerely apologize for the inconvenience you experienced with the parking. We understand that the uphill walk from the parking lot to the hotel can be difficult with luggage, and we will take your valuable feedback into consideration in hopes of improving the experience in the future.
We look forward to welcoming you again and hope that your next stay will be even more comfortable. Safe travels and thank you again for your feedback!
Wounderful experience!
Reviewed:Feb.01.2025 Stayed:1.2025
曹 san Mr. Family 50s
Staff Comment (From Kinnotake)
Absolutely Recommend
Reviewed:Jan.23.2025 Stayed:1.2025
Newly Weds san Ms. Couple 50s
More than expectation. Every detail of the design of the room were thought. High tech with smart TV and lighting controls. Fusion between modern Scandi meets Japan interior. The amenities were top notch. Words aren’t enough to describe how much we loved the space along the rooftop private bath. Wish we had booked a longer stay. Very quiet. Immaculate sound proofing.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath
Staff Comment (From Kinnotake)
Ms
Reviewed:Dec.14.2024 Stayed:12.2024
Tam san NO ANSWER Couple 30s
The room and onsen are nice, but having a scenic rooftop instead of a completely enclosed space would enhance the experience.
The location is conveniently close to the train station.
However, I was very disappointed with the sushi restaurant that I wanted to ask for a refund. While the food quality was decent, the service was extremely slow. We waited for 25 minutes without being served because there was only one chef attending to another couple. We spent over two hours there, and the number of dishes was quite limited, leading us to fall asleep a few times. It took them 10 minutes to serve each sushi and 20 minutes just to prepare some fruit. Overall, it was a frustrating experience that felt like a significant waste of time. Therefore, I wouldn't recommend their sushi restaurant, but everything else was satisfactory.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath
Staff Comment (From Kinnotake)
A Great Stay
Reviewed:Dec.07.2024 Stayed:11.2024
Josh san Mr. Couple 30s
My wife and I stayed here for a few days in November and had a great experience. The room and facilities were great. The staff was very courteous and always willing to help. It was also a great price for what you receive. I would love to stay again.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath
Staff Comment (From Kinnotake)
Great stay
Reviewed:Nov.17.2024 Stayed:11.2024
Bruno san Mr. Alone 30s
Great stay at this hotel. I booked the room with a private hot bath on the roof and both the accommodation and the service were great. Enjoyed the decoration of the room very much and the staff was lovely and helpful.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath
Staff Comment (From Kinnotake)
I had a wonderful time.
Reviewed:Jul.31.2024 Stayed:7.2024
m san NO ANSWER Couple 20s
I visited because I really like modern and calm atmospheres. The entire ryokan, the room, and the private open-air onsen were all even more beautiful than I imagined. With the checkout time being at noon, I was very satisfied to be able to relax in the onsen in the morning as well. The staff were all very warm and handled everything with care throughout my stay.
I was staying during a birthday trip, and it seems they noticed my birthday from the guest list and prepared a surprise gift, which greatly touched me. Thank you very much for the lovely gesture. I would definitely like to stay here again.
- Stayed Room
- Deluxe Twin Room with Open-Air Bath