Kinnotake Saryo Review

1F ”KUMO"

Total 5

# of reviews 5

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It was great

Reviewed:Mar.22.2025 Stayed:10.2024

ppp san Mr. Couple 50s

The dinner was supposed to be a light meal, but it turned out to be a wonderful bento box.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your stay. We’re so glad to hear that you enjoyed the dinner. We look forward to welcoming you back in the future.

Birthday Onsen

Reviewed:Feb.25.2025 Stayed:2.2025

えんちゃん san Ms. Family 40s

I visited with my husband for my birthday.
From the moment we arrived to when we were seen off, the service was exceptional. The woman who took care of us was always smiling, and it made the experience even better.

The shabu-shabu and dinner were both delicious. I thought I was full, but I still enjoyed the dinner completely.

Since it was close to my birthday, they wrote "Happy Birthday" on my dessert plate, which was a wonderful surprise and made me very happy.

The temperature of the onsen was just perfect, and I was able to enjoy it multiple times.

We had a truly special experience, and I had an amazing 10 hours.

I will definitely visit again.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your kind review!

We are so happy to hear that you had a memorable birthday celebration with us. It's wonderful that you enjoyed the warm welcome and excellent service, as well as the delicious shabu-shabu and dinner. We’re also thrilled that the birthday surprise made your celebration even more special.

It’s our pleasure to know that you were able to relax and enjoy the onsen as well. We look forward to welcoming you back again for another wonderful experience.

Thank you again, and we can’t wait to see you on your next visit!

Relaxing Stay

Reviewed:Dec.15.2024 Stayed:12.2024

ほっと san Mr. Family 60s

After experiencing all the rooms except for the second floor, I returned to this room once again. The distance between the onsen and the room was just right. Even just looking at the bath from the room was relaxing. The appetizers were as always, satisfying and evoking the feeling of the season. For the shabu-shabu, I had requested leaner cuts of meat in advance, and they fulfilled my request. As a returning guest, my only suggestion would be to have the option to choose game meat (such as boar or deer) for the shabu-shabu. That would be a lovely addition.

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your return visit. We’re so glad to hear that you enjoyed the balance between the room and bath, and that the seasonal appetizers were to your liking. We also appreciate your feedback about the shabu-shabu, and the idea of offering game meat will be noted for future consideration. We look forward to welcoming you back again soon.

Second Time Visit

Reviewed:Oct.05.2024 Stayed:10.2024

たかころりん san Ms. Family 60s

Once again, I enjoyed delicious meals and was able to relax in the onsen, easing my daily fatigue. Even though it was a day trip, I could stay for a long time and relax without worrying about the time, thanks to the attentive service that made my experience even more enjoyable. I was also happy that you remembered our previous conversations. I appreciate the birthday plate you prepared to celebrate my upcoming birthday in ten days. Thank you for the wonderful surprise. I look forward to visiting again in the winter!

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your wonderful review! We sincerely appreciate your return visit. We're delighted to hear that you enjoyed the onsen and meals. It was an honor to celebrate your birthday with you. We look forward to welcoming you back in the winter!

Luxurious Midsummer Holiday

Reviewed:Jul.27.2024 Stayed:7.2024

やまだ san Ms. Couple 30s

I visited during midsummer, expecting to only use the open-air onsen in the evening due to the shade, but thanks to the coolness of Hakone and onsen being in the shade, I was able to enjoy it throughout my stay. The meticulously prepared meals were all incredibly delicious, to the point of sighing with delight, and I was truly healed in the comfortable yet luxurious room. The time spent leisurely listening to the sound of the spring source flowing was truly wonderful. It was a special ryokan that I definitely want to visit again. Thank you very much.

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your wonderful feedback! We're thrilled you had a luxurious midsummer holiday with us, enjoying the coolness of Hakone and our shaded open-air onsen. We're delighted you found our meals and comfortable rooms to your liking. Looking forward to hosting you again soon!
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