Kinnotake Saryo Review

1F "HIBIKI"

Total 5

# of reviews 3

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It was the best day ever!

Reviewed:Feb.10.2025 Stayed:2.2025

にくきゅー san Ms. Couple 50s

We visited to celebrate a special occasion and stayed in the "Hibiki" room. Although I had just briefly mentioned the celebration when making the reservation, they upgraded the fruit dessert that was included with the meal to a full dessert plate.

First, the food was absolutely delicious—simply put, it was the best. I thought lunch would be just the shabu-shabu, but they also served a dinner. There was also unlimited drinks. The food was more than enough, and we had no problem with it (laughs).

Upon checkout, they even gave us a gift of incense as a memory of the celebration—such wonderful hospitality. The staff was kind and attentive throughout our stay. When I mentioned I would be checking in a little late, they seemed to have been waiting for us. As soon as we parked, they immediately guided us to the parking lot without needing to be called.

The room and onsen were both spacious and beautiful—truly the best. We spent time until nearly 9 PM, and the relaxing hours passed by so quickly, making it the perfect day for the two of us.

We will definitely visit again. My companion was also very happy. Thank you so much!

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for the wonderful review! We are so happy to hear that your special day was memorable and that you had a great experience with us. We are thrilled that our staff's service and the details we added contributed to your celebration. We look forward to welcoming you both again in the future!

Exceeded Expectations

Reviewed:Nov.30.2024 Stayed:11.2024

Paul san Mr. Couple 40s

This was my first visit, and it exceeded my expectations. The food was delicious, and the private open-air onsen in the room had the unique milky water of Sengokuhara onsen. The temperature was perfect, and the texture was wonderfully smooth. I also really liked the room lighting—it was thoughtfully designed. The bathroom, powder room, and amenities were all excellent, with nothing to complain about. The staff member in charge of our room was perfectly balanced, attentive yet unobtrusive.
If I had to suggest one improvement, it would be to offer another course option for the meals. If that were available, I would definitely return right away. Overall, it was a wonderful place where every detail was well considered. I look forward to visiting again.

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your stay. We’re so happy to hear that you were pleased with the food, onsen, room lighting, and the overall experience. We also appreciate your positive comments about our staff. Your suggestion regarding the meal courses is noted, and we hope to welcome you back again soon.

Excellent

Reviewed:Aug.31.2024 Stayed:8.2024

Y san NO ANSWER Family 20s

I have visited Kinnotake Tonosawa several times, but this was my first time here. The hospitality from the staff was outstanding. The food was also very delicious, and my family was delighted. I will definitely visit again.

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

We’re thrilled to hear that you enjoyed your stay and found our hospitality and food outstanding. Thank you for your kind words. We look forward to welcoming you and your family back soon.
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