Hotel Zagakukan Review

Standard Double Room

Total 4.7

# of reviews 9

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Great

Reviewed:Oct.20.2025 Stayed:10.2025

Leen san Ms. Couple 20s

The rooms are spacious, the bed was very comfortable. They provide all the amenities. The bathtub and shower room were spacious and clean.

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5

  • Room and Amenities
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  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your kind feedback. We are glad to hear you found the rooms spacious and comfortable, and that the amenities met your expectations. We hope to welcome you again.

Very recommend!

Reviewed:Oct.18.2025 Stayed:10.2025

Noa san Ms. Couple 30s

The hotel was absolutely amazing - the best one we stayed at in Japan! The room was spacious and comfortable, the bed was cozy and luxurious, and the rooms were wonderfully quiet. The staff was friendly and the location was perfect. Highly recommended for anyone visiting Hakone!

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5

  • Room and Amenities
  • Facilities
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your kind recommendation. We are glad to hear you found the room spacious and comfortable, and enjoyed the peaceful atmosphere and our service. We look forward to welcoming you again to Hakone.

Not coming back

Reviewed:Oct.04.2025 Stayed:10.2025

Ana san Ms. Couple 30s

Didn’t like the hotel, super claustrophobic, not recommended and a terrible area.

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2

  • Room and Amenities
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Staff Comment (From Kinnotake)

Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Your comments will be shared with our team to help us improve the experience for future guests.

Excellent stay

Reviewed:Jul.09.2025 Stayed:7.2025

Victor san Mr. Couple 40s

Very pleasant stay at Hotel Zagakukan. Friendly staff, very clean and immaculate rooms, comfortable bed and amenities, zen atmosphere. Quiet location close to main street and train station. A wonderful experience, highly recommend.

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5

  • Room and Amenities
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for your kind review. We are glad to hear you enjoyed your stay, the friendly service, clean rooms, and peaceful atmosphere. We appreciate your recommendation and hope to welcome you again.

Fantastic hotel

Reviewed:Apr.11.2025 Stayed:3.2025

Ben san Mr. Couple 40s

Good location, friendly staff,

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5

  • Room and Amenities
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  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your kind review. We're glad to hear you enjoyed the location and the friendly service. We hope to welcome you back soon.

This is my second visit

Reviewed:Feb.22.2025 Stayed:2.2025

ul san Mr. Family 30s

The ryokan has a great atmosphere, and the quality of the facilities is high. The modern Japanese style makes it perfect for couples.
I would definitely like to stay here again.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your review. We are thrilled to hear that you enjoyed your stay and that the atmosphere and facilities met your expectations. We’re especially happy that the modern Japanese style suited you, and we hope to welcome you back again soon. We look forward to your next visit.

Room

Reviewed:Jan.13.2025 Stayed:1.2025

Rainbow san Ms. Couple 20s

Very nice room with lovely onsen

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5

  • Room and Amenities
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Staff Comment (From Kinnotake)

Thank you for your kind words. We're so glad to hear you enjoyed your room and the onsen experience. We hope to welcome you again soon for another relaxing stay.

A Relaxing Atmosphere

Reviewed:Dec.09.2024 Stayed:12.2024

クッキー san NO ANSWER Couple 50s

The atmosphere was calm, and although the bathroom in the room was compact, we were able to enjoy the hot spring. The staff were from overseas but gave clear instructions in Japanese, which made us feel comfortable. The room’s facilities were modern and very comfortable. I would love to stay again.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your stay. We are so happy to hear that you enjoyed the relaxing atmosphere, the hot spring, and the staff’s service. We’re glad that you had a comfortable stay with us. We look forward to welcoming you back next time.

A pleasant time

Reviewed:Oct.14.2024 Stayed:10.2024

たち san Mr. Couple 20s

Thank you! I was able to spend a very comfortable time. I will definitely use this place again!

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your kind words! We're so glad to hear that you had a pleasant time with us. We look forward to welcoming you again in the future!
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