Since retiring, I’ve stayed at various places, but this was my first time at this ryokan. The cost performance was very satisfying. As the title says, I made my next reservation during this stay. The onsen quality was excellent, and the meals were delicious.

It would be better if the amenities were of slightly higher quality.

Although I booked directly through the ryokan’s website without using a travel agency, I did not receive a confirmation email, which was a bit disappointing. I hope this can be addressed in the future.

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Kakumeikan Superior Twin Room for 2 people with shower

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My stay at Matsuzakaya Onsen was wonderful. The building has a very traditional and unique feel. The facilities were great and the staff are incredibly kind and helpful! The kaiseki meal is also an incredible experience for first timers. Would happily recommend Matsuzakaya to anyone and can't wait to return!

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Kakumeikan Superior Twin Room for 2 people with shower

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Everything from the meals, onsen, bedding, to the hospitality was excellent, and we were very satisfied.
My companion was also pleased, saying that the fatigue from summer had melted away.
The bus on the way there was quite crowded, so we were a bit worried about the return trip, but a staff member kindly informed us that the Izu Hakone Bus tends to be less crowded than the Hakone Tozan Bus, which allowed us to return comfortably.

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Kakumeikan Superior Twin Room for 2 people with shower

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We were lucky to find a last-minute vacancy during a long weekend and made a sudden reservation.
We didn't do any sightseeing — just traveled from home to the inn and back — purely for the onsen.

The scent of sulfur was soothing, and the kind hospitality of the staff was comforting as well.
It gave me the energy to get back to work again.
Thank you very much.

If I have another opportunity, I would love to visit again.
Thank you for taking care of us.

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Kakumeikan Superior Twin Room for 2 people with shower

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Everything was wonderful, especially the onsen.
While soaking in the onsen, I was already thinking about when I could come back.
That’s how much I enjoyed my stay.

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Kakumeikan Superior Twin Room for 2 people with shower

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An old building is being beautifully used in a modern way.
The staff were very kind and polite, which left a good impression.
The room was also lovely, with a heavy, classic atmosphere that felt like stepping back into the Meiji era.
Both the private onsen and the indoor onsen had excellent water quality, which left my skin feeling very smooth.
The draft beer served as a complimentary drink after onsen was very tasty. I enjoyed it at a wonderful bar.
Both dinner and breakfast were healthy and delicious. I would love to visit again.

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Kakumeikan Superior Twin Room for 2 people with shower

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I was satisfied with both the content and quantity of the meals, and appreciated the many local specialties offered.
Regarding drinks, I thought it would be nice to have some special options that lift the mood, such as sparkling wine.
Even if limited to one glass, having a special choice would be appreciated.
It would also be convenient if ice could be taken back to the room for drinks.
The onsen was good, but except for one spot in the large onsen, most areas were too hot to stay in for long, which was unfortunate.
Having small towels in addition to bath towels in the onsen area would be even more convenient.
If bath towels were placed within reach inside the bathroom, small towels might not be necessary.
I also felt a bit of stress when locking the room door, as it required moving the door back and forth slightly.
Given the excellent facilities overall, these small inconveniences were somewhat disappointing.

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Kakumeikan Superior Twin Room for 2 people with shower

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Both the private and large public baths were filled with "yu no hana" (mineral deposits), and the sulfur scent was just right. The quality of the onsen water was excellent, and the scenery and atmosphere of the baths were wonderful.
The quality and volume of the meals, both dinner and breakfast, were impeccable.
The building is rich with a sense of history, and the staff’s courteous service made it a memorable trip for us as a couple.

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Kakumeikan Superior Twin Room for 2 people with shower

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Due to transportation issues, we had to cancel our original travel plans and ended up staying here at the last minute. I had visited over 15 years ago, and I was pleasantly surprised by how beautifully the place has been renovated.
The service was courteous, and the warm hospitality made for a very satisfying stay.
Although our room only had a shower, we were able to enjoy the large public onsen, so it was not an issue. The room itself was spacious enough.
It was a bit disappointing that the bar was closed. It's a lovely space, so I hope it reopens in the future.

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Kakumeikan Superior Twin Room for 2 people with shower

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