Kinnotake Resorts
Matsuzakaya Honten Review
Shunpuso Premium Room for 2 people with Open-Air Onsen (Akebono)
Total 4.5
# of reviews 4
This was my first time staying in a maisonette-type room.
Reviewed:Sep.15.2025 Stayed:9.2025
あけちゃん san Ms. Family 60s
The toilet and living room were on the second floor, while the bed was on the first floor, so moving around at night was difficult.
Also, there was a staircase along the corridor next to the room, and early in the morning, I believe it was a staff member running up the stairs. The noise echoed into the room, waking me up and making it hard to fall back asleep.
4
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
We apologize for any inconvenience caused by the layout of the maisonette room.
We are also sorry for the disturbance caused by the noise early in the morning.
Your feedback is valuable and will be used to improve our facility and services.
A Magical and Unforgettable Stay
Reviewed:Apr.20.2025 Stayed:4.2025
Kevinye96 san Mr. Couple 20s
Our stay at Matsuzakaya Honten was nothing short of extraordinary. The entire place feels like a hidden gem — a peaceful, magical escape from the city, wrapped in nature and tradition.
The meals were absolutely exquisite, showcasing incredible flavors and attention to detail. Each dish was a culinary delight. The onsens were equally amazing — soothing, serene, and the perfect way to unwind.
I also want to sincerely thank the staff for their kindness and care during a very special moment of our trip. While my proposal wasn’t fully understood, the effort and thoughtfulness were incredibly sweet and made the moment all the more memorable.
The comfort, service, and warm hospitality made this one of the most unique and heartwarming experiences we’ve ever had. I wholeheartedly recommend Matsuzakaya Honten to anyone looking for something truly special.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Akebono
Reviewed:Mar.24.2025 Stayed:3.2025
ジロウ san Mr. Couple 50s
I thoroughly enjoyed the wonderful onsen and delicious meals. This was my first stay at Akebono, but I didn’t use the second floor at all. However, having the bedroom and toilet on different floors was quite inconvenient.
4
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
lovely stay
Reviewed:Nov.19.2024 Stayed:11.2024
jvaleski san Mr. Couple 50s
we had a lovely one-night stay (too short... I'd recommend at least two nights). everything was great! we did pre-order some meal "add-ons" which was the only thing that was a bit off, as they really more than doubled the amount of food we were presented with (just too much food to eat). in reality, they should've been meal options, rather than "add-ons."
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction