Kinnotake Resorts
Matsuzakaya Honten Review
Premium Room with Hot Spring Open-Air Bath(Akebono)
Total 4.5
# of reviews 2
Akebono
Reviewed:Mar.24.2025 Stayed:3.2025
ジロウ san Mr. Couple 50s
I thoroughly enjoyed the wonderful onsen and delicious meals. This was my first stay at Akebono, but I didn’t use the second floor at all. However, having the bedroom and toilet on different floors was quite inconvenient.
4
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Thank you for your stay. We are glad to hear you enjoyed the bath and meals. We apologize for the inconvenience caused by the room layout and will take your feedback into account for future improvements. We look forward to welcoming you again.
lovely stay
Reviewed:Nov.19.2024 Stayed:11.2024
jvaleski san Mr. Couple 50s
we had a lovely one-night stay (too short... I'd recommend at least two nights). everything was great! we did pre-order some meal "add-ons" which was the only thing that was a bit off, as they really more than doubled the amount of food we were presented with (just too much food to eat). in reality, they should've been meal options, rather than "add-ons."
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Thank you for your lovely review! We're so glad to hear you enjoyed your stay, even though it was a short one. We appreciate your feedback about the meal "add-ons," and we will definitely consider offering them as meal options in the future to better suit our guests' needs. We hope to welcome you back for a longer stay next time!