The onsen and the room we stayed in were especially great.
The staff were all very kind.
If I had to mention something, I did notice some dust on the humidifier we borrowed.
The hot spring was wonderful, and the room was a corner room, which was very comfortable. I definitely want to stay again.
Thank you very much!

Stayed Room

Premium Room with Hot Spring Open-Air Bath(Tokiwa)

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My 2 night stay at Matsuzakaya Honten was an incredible experience. From the start of check in to check out we felt like we were extremely cared for. The food for dinner and breakfast was amazing. The Tokiwa room lived up to expectations and was exactly how it was shown on pictures. There were so many great amenities such as free drinks and being able to reserve a private onsen whenever. My partner was surprised the staff even remembered what items she bought from the gift shop. We were only slightly disappointed we couldn’t get a tea set from the tea ceremony but the price was reduced accordingly for that.

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Premium Room with Hot Spring Open-Air Bath(Tokiwa)

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I had a wonderful time enjoying the onsen, savoring delicious meals, and experiencing the historical facility. I wanted to enjoy it more, but I simply didn't have enough time.

Stayed Room

Premium Room with Hot Spring Open-Air Bath(Tokiwa)

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