Matsuzakaya Honten Review
Standard Twin with Hot Spring Indoor Bath (Tamakazura)
Total 4.8
# of reviews 4
Wonderful Vacation Spot
Reviewed:Apr.09.2025 Stayed:4.2025
Tom & Gabby san Mr. Couple 30s
Stayed here for two nights and it was absolutely fantastic. Staff attended to any and all needs, and were incredibly friendly throughout the visit. Bus from Odawara readily available and easily accessible. Private onsen was very nice and also readily available. Dinner's and breakfasts were highlights of the trip - traditional and delicious. We will absolutely be coming back.
Staff Comment (From Kinnotake)
A great ryokan
Reviewed:Feb.05.2025 Stayed:2.2025
かぴ san Mr. Family 50s
I stayed here for one night over the weekend. The facility, with its nostalgic atmosphere, has a wonderful onsen with great water quality, delicious meals served in perfect portions with thoughtful presentation, and calm and composed service during check-in/check-out and meal service.
The snowfall early the day after my stay added to the charm, and I was able to relax and forget the stresses of daily life.
Due to snow causing disruptions to transportation, I requested a late check-out and was able to relax in the lounge until the taxi arrived. It became a lovely memory.
However, there was one point of concern regarding the private onsen. Used towels, presumably left by the previous guest, were left on the washbasin, and there were no towels provided for us. When I called to request fresh towels, they were handed to me by knocking on the door while I was in the onsen, which I found quite disruptive. This raised doubts about whether proper management was in place.
Aside from this, everything else was really good, and it was a wonderful stay. If this issue is addressed, I would definitely love to return.
Staff Comment (From Kinnotake)
What a great onsen, Ashinoyu
Reviewed:Jan.19.2025 Stayed:1.2025
駅伝男 san Mr. Family 70s
Staff Comment (From Kinnotake)
Fantastic Ryokan
Reviewed:Aug.08.2024 Stayed:7.2024
GoGo & GoSlow san Mr. Couple 60s
I enjoyed my stay at the ryokan, from the welcoming check-in to the check-out with photos at the entrance. It was a great experience to try out the Japanese-style hospitality from ryokan room to the dining and onsen bath, both private and public.