Kinnotake Resorts
Matsuzakaya Honten Review
Premium Room with Hot Spring Open-Air Bath (Ashibue)
Total 5
# of reviews 5
A special stay for a special day
Reviewed:Feb.23.2025 Stayed:2.2025
Catherine san Ms. Couple 20s
We returned from our trip here yesterday and I still feel so relaxed. Our stay was incredible. I saw all the good reviews on other sites and wanted to see if this place lived up to its reputation and it absolutely does.
Our room was perfect. I really wanted a room that had a private onsen when I was looking for Ryokans and this one was spacious with a beautiful view of the moss garden. The beds were very spacious and the tatami area was a lovely place to relax and unwind.
Breakfast and dinner were both included in the price and initially I was surprised that the meals were not served in our room but was served in a restaurant but actually it was an incredible experience in the restaurant as well as there were private dining areas. The meals themselves were delicious. I have no faults. Each one was presented beautifully and tasted incredible.
As it was my birthday, my partner had arranged for a cake and flowers to be delivered after dinner and it was such a lovely surprise and all the staff sung happy birthday. Every member of staff was very helpful, informative and kind. Japanese hospitality is something else.
I would 100% recommend this to anybody looking for a Ryokan experience in Japan, especially if you’re celebrating a special occasion as they will make it extra special for you. It was absolutely worth it.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
We are thrilled to hear that your stay with us was everything you hoped for and more. We're delighted that the room with the private onsen, the beautiful view, and the relaxing atmosphere made your experience so memorable. It’s also great to hear that you enjoyed the meals, even in the restaurant, and that they exceeded your expectations.
We’re so happy that we could help make your birthday celebration even more special with the cake, flowers, and birthday song! Our team truly strives to create memorable experiences for our guests, and your kind words are the greatest reward for us.
Thank you again for choosing our ryokan for such a special occasion, and we would be honored to welcome you back in the future. We wish you all the best and hope to see you again soon.
Hui
Reviewed:Feb.18.2025 Stayed:2.2025
Hui san Mr. Couple 20s
A wonderful stay! The resort was peaceful and beautiful, and the staff were excellent.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Good service, good food, good hot spring
Reviewed:Dec.30.2024 Stayed:12.2024
Wallance san Mr. Couple 40s
The dinner and breakfast is good, we were served by a nice hotel staff and the food tastes good.
The room is clean.
The hot spring is perfect, I feel the difference on the treat to my skin.
And thanks for delivering my iPhone charger.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Dr.
Reviewed:Sep.03.2024 Stayed:8.2024
Gloria san Ms. Couple 50s
We really love this beautifull honsen and ryokan. Everything was perfect! For us the best place where you can stay in japan.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction
Staff Comment (From Kinnotake)
Traditional Excellence!
Reviewed:Aug.07.2024 Stayed:8.2024
トヨイズミ san Mr. Family 50s
I always enjoy a relaxing stay at this classic ryokan with its calm atmosphere. The sulfur-scented onsen are outstanding, and the private onsen in the room is also excellent. I look forward to using the 'Hanare' next time.
5
- Room and Amenities
- Facilities
- Customer Service
- Cuisine
- Bath
- Satisfaction