Matsuzakaya Honten Review
Deluxe Room for 4 people with Indoor Onsen (Kozue)
Total 4.8
# of reviews 5
First time at an onsen
Reviewed:Jun.29.2025 Stayed:6.2025
いっしい san Ms. Family 60s
This time, we stayed as a two-generation family for my grandchild’s onsen debut.
The smiles of the staff were wonderful and eased all the children’s anxieties.
Thanks to the staff’s attentiveness, the meals were very delicious, and we were able to enjoy dining comfortably with children. The meals for the children were also very tasty.
Since this was our first stay after the renovation, we were surprised by how modern the rooms had become. However, we could still relax just as before, and we were impressed that the good parts had been preserved.
We will visit again. Thank you very much for taking care of us.
Staff Comment (From Kinnotake)
We are very pleased to hear that you were satisfied with our staff’s service and the meals.
We are also glad that you found the renovated rooms comfortable.
We look forward to welcoming you again.
Great Place to Stay!
Reviewed:Apr.25.2025 Stayed:4.2025
smiller san Ms. Couple 20s
We really enjoyed our time here. They had beautiful facilities. There were some areas of the Ryokan that smelled a lot like smoke, including our non-smoking room. The "private onsen" was just a a bath that only fit 1 person, but you are able to book a private, large onsen for 150 yen. We loved the food - it was amazing and we left very full! Overall, very wonderful place to stay and we will come back!
Staff Comment (From Kinnotake)
A perfect experience
Reviewed:Apr.11.2025 Stayed:4.2025
Andrea san Ms. Family 40s
From the moment we arrived until the moment we left,our stay was everything we had hoped for. The service was impeccable, and the room and the choice and quality of the baths was an absolute joy to experience. Many thanks. We will come back one day!
Staff Comment (From Kinnotake)
Amazing stay
Reviewed:Apr.05.2025 Stayed:3.2025
Madelon san Ms. Couple 30s
What a great stay in this ryokan. We loved every minute of it and it was one of the highlights in our 4 weeks stay in Japan. The staff was amazing en really helpfull. The private onsen was a dream and the food was amazing! I will never forget this experience.
Staff Comment (From Kinnotake)
A historical ryokan with a 360-year history
Reviewed:Jan.26.2025 Stayed:1.2025
みよみよ san Ms. Family 50s
The room was a spacious Japanese-Western style room with an indoor onsen. Although the indoor onsen is small due to its setting outside with a roof, it provides a sense of openness.
Since the temperature is adjusted manually, the water might be lukewarm when you first enter the room, so I recommend running the source water to adjust it.
The onsen is amazing. Silver accessories will change color to a reddish-brown, but the color will return, so there’s no need to worry. You can really feel the power of sulfur. It’s an onsen that soaks deep into your body.
There are about six private open-air onsen available for free. You can reserve them at the front desk, and you can use them as many times as you want. This is impressive. Also, the room extension for check-out is reasonably priced at 3,300 yen per room to extend from 11:00 AM to 12:00 PM.
I will definitely stay here again next time. All the staff are bright and cheerful! I believe this shows the liveliness of the place.
Thank you very much.


