I stayed in room 風 for 2 nights. The service was flawless and the room was well managed. Can strengthen on the cleanliness of the room and also provide more choices for breakfast. However the overall experience was nice and I had a great time. Thank you for taking care of us.

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Executive Suite with Open-Air Bath "KAZE" -Smoking

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Amazing experience at the resort. From the moment we drove in to the parking lot, staff came out to greet us and help us with our luggage. We were promptly led to our room without having to wait at the lobby and got wonderful service from the check-in process, to getting our welcome snacks and drinks to dinner to breakfast. Dinner and breakfast were served with utmost care in our rooms and detailed explanations of each dish.
Private onsen in the room was wonderful. Sipping a drink while enjoying the sounds of nature in the onsen is very enjoyable and relaxing.
Check-out procedure was seamless and prompt.
10/10 would recommend.

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Executive Suite with Open-Air Bath "KAZE" -Smoking

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I do appreciate and thank you for the accommodation and replacement of dishes for the dishes with cooked eggs and raw eggs. But the main dishes especially the beef dishes tasted bland and the meat quality was too chewy. The additional courses we ordered - lobster and abalone had no taste at all - with no herbs or garlic and taste very bland and not good.

Stayed Room

Executive Suite with Open-Air Bath "KAZE" -Smoking

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We wanted to take a relaxing trip to cherish our time together as a couple before the birth of our child, so we stayed here this time. When we informed them in advance about my pregnancy, they prepared room service drinks without caffeine and even provided a body pillow to make sleeping more comfortable, which made us very happy. The meals were also considerate and extremely helpful. The room with the outdoor onsen was superb. My husband hasn't been particularly fond of onsen before, but he enjoyed them so much that he has now become a fan. The meals were also very delicious, and both of us were very satisfied. As we were leaving, the staff warmly asked, 'Will you be back next time with three?' and we immediately responded, 'Yes, we will definitely come back.' We are grateful to the staff for their consideration. Thank you very much for such a wonderful time.

Stayed Room

Executive Suite with Open-Air Bath "KAZE" -Smoking

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