Kinnotake Sengokuhara Review

Executive Suite with Open-Air Bath"SORA" -Smoking

Total 4.5

# of reviews 2

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Reviewed:Sep.30.2024 Stayed:9.2024

モモ san Mr. Family 50s

The meals, room, and service were all very good, but I was a bit disappointed with the shower's temperature adjustment. Also, there are some parts of the stairs in the room that are made of reinforced concrete, which might be unavoidable due to the room's structure, but it was still uncomfortable to walk on with bare feet.

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4

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for staying with us. We are delighted to hear that you were satisfied with the meals, room, and service. We sincerely appreciate your feedback regarding the shower temperature and the reinforced stairs, and we will work on improvements as soon as possible. We value your input and will strive to provide even more comfortable service. We look forward to welcoming you again.

Lovely Stay

Reviewed:Jul.07.2024 Stayed:7.2024

ASK80 san NO ANSWER Couple 40s

We spent less than 24 hours in Hakone but this was an excellent experience and a great way to end our 8 day trip to Japan. Relaxing is an understatement. The hotel is as quiet as can be. Lovely rooms and our own onsen spa overlooking the mountains. We had a great traditional Kaiseki meal paired with some local sake. And to cap off the evening, I spent a little me time at their Bar Bamboo sipping on reasonably priced Hibiki 21 and Yamazaki 18 Whiskeys. All in all, highly recommended and we will most certainly return if we're ever in Japan again.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your review! We're delighted to hear you had such a wonderful time in Hakone, despite the short visit. We're glad you found our services, rooms, onsen, and dining to your satisfaction. We look forward to welcoming you back if you return to Japan!
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