KINOTAKE TONOSAWA is excellent in every possible way. We stayed at many wonderful Ryokans and there were a few that “blew us away”… top notch. But after experiencing KINOTAKE TONOSAWA, my wife and I agree that this is the best Ryokan we ever experienced.

The “ATTENTION TO DETAIL ” from the staff: greeting upon arrival, communicating Check-In policy and assuring our comfort prior to Check-In, Check-In process smooth, informative and complete.
Makes it a point to know our schedule to always be one step ahead in anticipation of our needs/requests.

The ROOM… spacious, clean, beautifully design, view of the greenery and mountain side. Wonderful large Hinoki (Cypress) Open-Air-Bath overlooking the mountain side. Round Fire Pit to enjoy and relax around.
Overwhelming amount of amenities: refrigerator stock with beverages (all free, restocked daily), towels/toiletries, more than you can use in one day and Nespresso Coffee machine.

BREAKFAST and DINNER… Breakfast selection of Western or Japanese meal. Each type of meal is fully thought of and meticulously prepared. Presentation is superb. Taste can only be described as “OISHI” “delicious “. Kaiseki Dinner was great. “ADD ONs” of speciality items takes the set Kaiseki dinner to another level: Awabi (Abalone), wagyu beef, etc.

MUST EXPERIENCE… TEPPANYAKI ZEN. The atmosphere, presentation, taste, quality and quantity
“Excellent”.

ACTIVITIES and SITES… Lots of places to experience. Lots of shops and food places.

A Memorable Experience, yet a little sad that it ended.

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Prestige Suite with Open-Air Bath "Kumo"

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We had planned our trip to Hakone for several months, and it was very satisfying.
With a small number of rooms, the inn was quiet and comfortable, even during meals. The room itself was spacious and allowed us to relax comfortably.
We would like to stay here again when we visit Hakone.

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Prestige Suite with Open-Air Bath "Kumo"

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We visited during our honeymoon and this was absolutely a highlight. We couldn’t be more impressed with the staff’s kindness and attentiveness, the property, and our experience overall. It really was a perfect stay!

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Prestige Suite with Open-Air Bath "Kumo"

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設施完善，房間優質，服務親切，提供的酒水飲料與備品都是最好的尤其晚餐的龍蝦和牛會席料理，食材新鮮與美味非常滿足，感謝讓我們完全放鬆在這麼舒適的環境之中，唯一的缺點就是淋浴間的蓮蓬頭水量有點小，但是一切都瑕不掩瑜，希望下次有機會再來接受如此豐盛的款待，也謝謝華籍的服務員，詹先生的熱情招待，另一位可以講英文的男日本服務員（不好意思，忘了你的名字，也提供我們溫馨的服務）謝謝

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Prestige Suite with Open-Air Bath "Kumo"

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The perfect place to get away from the crowds and the noise of the big cities for a few days, I would recommend the place to anyone. The room was even better and more comfortable than expected, the design is really nice and modern, the staff very helpful in every way. The gym is nice and well-equipped. 10/10

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Prestige Suite with Open-Air Bath "Kumo"

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Everything about this place made us happy. We had an amazing suite that felt like our own private sanctuary.
Seriously relaxing Zen!
Wonderful service.
Quiet and peaceful.
Amazing meal at Tepanyaki Zen.
We cant wait to come back!!

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Prestige Suite with Open-Air Bath "Kumo"

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The other day, I stayed with my daughter.
The room was spacious and clean, and being able to enjoy the open-air onsen whenever we liked made for a truly luxurious experience.
For dinner, we switched to the teppanyaki restaurant “Zen” located on the same property, where the Ishigaki beef was incredibly tender and absolutely delicious.
Breakfast was also stylish and tasty, and we were thoroughly satisfied until the very end.
The peaceful surroundings allowed us to refresh both body and mind, making it a truly wonderful stay. Thank you very much.

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Prestige Suite with Open-Air Bath "Kumo"

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The staff are highly professional, the room was clean, and the atmosphere was very relaxing.
I was very satisfied overall.
If I had to mention two small things:
The rice served at both dinner and breakfast felt a little dry.
Although I cannot speak for the other rooms, I found the layout from the shower room to the open-air bath somewhat inconvenient.
That said, I still believe this is an outstanding ryokan.
I am already planning to visit again in the autumn.

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Prestige Suite with Open-Air Bath "Kumo"

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Our stay was nothing short of spectacular. The facility and services promoted relaxation and tranquility. And the staff was absolutely magnificent - so kind and accommodating. A special thanks to Hayato for being so kind!

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Prestige Suite with Open-Air Bath "Kumo"

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We had a delightful stay at Kinnotake Tonosawa as part of our honeymoon trip to Japan. The hospitality was outstanding from the start. Our suite with the open air onsen was amazing and the most luxurious suite we have ever stayed in. The food, including both breakfast and dinner, were kaiseki style and were both exquisite and high quality. We also booked one of the couple spa treatments, which we highly recommend. During the day, we explored the hot springs at Owakudani and the Hakone ropeway, where you can get amazing views of Mt. Fuji and the surrounding areas.

Overall, it was the perfect place to wrap up our honeymoon trip and would highly recommend to anyone going for a romantic couple's trip.

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Prestige Suite with Open-Air Bath "Kumo"

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After traversing all through Japan in the spring and also surviving some torrential rain, we made it to Kinnotake Tonosawa for my partners birthday. We had only spent a night but would have loved to have stayed longer and also enjoyed the rest of Hakone. The staff was beyond kind and helpful and no one batted an eye at us being a same sec couple. We loved every second. The room was beautiful, bed was beyond comfortable, the hot spring was large enough for two and the free drinks in the minibar made for a wonderful morning cocktail. We want to return on our next visit. The matching kimonos for us was a super suite addition. The only thing I might add is I am a bit larger than my partner and found the unisex kimonos to be a tad small.

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Prestige Suite with Open-Air Bath "Kumo"

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The best experience I’ve ever had in terms of comfort, relaxation, and happiness. The room was amazingly designed with the private onsen and all of the necessities and much more. Would recommend it to anyone that wants to experience an entirely new thing.

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Prestige Suite with Open-Air Bath "Kumo"

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