Kinnotake Tonosawa Review

Presidential Suite with Open-Air Bath "Ten"

Total 5

# of reviews 9

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Trip with my mother

Reviewed:Feb.22.2026 Stayed:2.2026

なぎ san Ms. Family 30s

I was able to take a day off from work, so I wanted to relax in an onsen and stayed for one night.
We stayed in the “Ten” room, and the atmosphere of the room was very lovely. The amenities, the inclusive items in the refrigerator, the welcome drinks, and the sweets such as strawberries and cheesecake were all delightful.

It was heavy snow on the day of our stay, making travel difficult, but the view from the open-air onsen was truly beautiful and impressive. We also ordered additional dishes of abalone and spiny lobster, making the meal even more luxurious, and everything was delicious.

The staff were kind and attentive, and we were able to enjoy a luxurious and relaxing time. Thank you very much.

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ウェルカムサービス 夜の露天風呂 昼の露天風呂 伊勢海老

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for choosing to stay with us.

We are delighted to hear that you enjoyed the “Ten” room, the amenities, and the welcome drinks and sweets. We are also pleased that you were able to appreciate the view from the open-air onsen and enjoy a luxurious meal despite the heavy snow.

It is an honor to have helped you and your mother spend such a relaxing and special time.

We used this place to celebrate a birthday.

Reviewed:Feb.04.2026 Stayed:2.2026

マサ san Mr. Couple 30s

I was brought here for my birthday and was able to spend a special time in a quiet and relaxing atmosphere.

The facilities and rooms are sophisticated yet warm, and being surrounded by nature creates a sense of escape from everyday life.

We were able to focus on our time together without worrying about others and enjoy a relaxing moment away from our busy daily routine.

The staff were polite and attentive, maintaining a comfortable distance without being intrusive, which left a strong impression.

I think this inn is perfect for those who want to spend special moments with a loved one, such as anniversaries or slightly luxurious trips.

We stayed in the top-floor “Ten” room, which offered beautiful views of the mountain ridges.

However, there is little bamboo visible from this floor, so those who wish to see bamboo may prefer staying on the lower floors.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for choosing our inn to celebrate such a special occasion.

Your kind words about the warmth and sophistication of our facilities, as well as the surrounding natural environment, are greatly appreciated.

We are also pleased that our staff’s attentive yet unobtrusive service contributed to your comfortable stay.

It is wonderful to know you enjoyed the views from the top-floor “Ten” room. Your feedback regarding the bamboo visibility will be valuable for future guests.

We look forward to welcoming you again for another special and memorable stay.

One of My Favorite Stays

Reviewed:Dec.25.2025 Stayed:12.2025

Matt O san Mr. Alone 40s

I stayed at a total of 9 different places during my recent trip to Japan & I have to say this was one of my favorites. I booked the Ten room & it was amazing. The best part was the outdoor bath & fire. The food & staff at the on site restaurant were also phenomenal & the staff at the resort were all super friendly. I would definitely stay here again.

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Outdoor bath Outdoor fire Some food

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for your kind review. We are delighted to hear that your stay in the Ten room was one of your favorites during your trip to Japan. We are especially pleased that you enjoyed the open-air onsen and fire, as well as the food and service at our restaurant. Your warm words about our staff mean a great deal to us. We truly appreciate your support and look forward to welcoming you again in the future.

Luxurious stay & amazing value

Reviewed:Jul.27.2025 Stayed:7.2025

Dan san Mr. Couple 20s

Upon arriving at Kinnotake Tonosawa, we were immediately greeted by incredibly friendly and professional staff. They brought us to the room and we were immediately impressed by the size, cleanliness, and details of the room. The onsen was a treat, as was the comfort of the beds. The bathroom and closet size is incredibly generous as well.

The rest of the property was great -- particularly the included beverage area and dinner. I would highly recommend the restaurant for vegetarians. We had stayed at a different ryokan who prepared fairly bland and lackluster vegetarian food. However, Kinnotake Tonosawa's food was creative, full of flavor, and plentiful.

The gym is fairly small and a bit too warm for our personal taste, but that was our only flaw that we found.

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5

  • Room and Amenities
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your thoughtful review. We are pleased to hear that you enjoyed your stay, especially the room, onsen, and dining experience. Your kind words about our service and vegetarian options are truly appreciated. We also value your feedback regarding the gym and will take it into consideration for future improvements.

Lovely fragrance

Reviewed:Jul.12.2025 Stayed:6.2025

ごはん san NO ANSWER Family 20s

As soon as we entered the building, we were greeted by the pleasant scent of incense.
The room was spacious, still new and clean, and the open-air onsen was larger than it appeared in the photos, which was a nice surprise.

The public onsen has been replaced by a swimming pool, which was a bit disappointing, but soaking in our private onsen under the starry night sky made for a wonderful experience.

We appreciated the afternoon tea service, the thoughtful touches like tidying up the room and lighting the firepit during dinner, and even bringing cake to the room. The meals were plentiful and delightful.

Although a TV set was provided, we had such a peaceful stay that we never even turned it on.
Thank you very much.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for staying with us. We are delighted to hear that you enjoyed a peaceful stay and appreciated the room, onsen, and our hospitality. We truly value your thoughtful feedback and hope to welcome you again in the future.

Recharge in a room surrounded by greenery

Reviewed:Jun.29.2025 Stayed:6.2025

ころ san Ms. Family 50s

This time, I brought my elderly mother and chose Kinnotake mainly because the photos of the rooms on the website raised my expectations. I was looking for a spacious room with few steps and an easy-access bath for my mother, and the room did not disappoint. It was not only spacious but also had low sofas you could lie down on, two long sofas with a table, two beds, and a futon was also provided.

As three women were staying together, we appreciated the large mirrors, the makeup area, and the magnifying mirror for makeup. There were two types of yukata—one for wearing around the facility and one for sleeping—as well as tabi socks. All the drinks in the fridge were complimentary and included in the room rate. Since we don’t drink alcohol, everything was kindly replaced in advance with tea and water.

One disappointment was the low water pressure in the shower, which made washing hair a bit difficult. It also took a long time to fill the indoor onsen for the same reason. In the open-air onsen, insects would fall into the water, so it would have been helpful to have a small net for removing them.

The meals felt thoughtfully prepared with local ingredients—vegetables, fruits, and fish all came from the area. On the club floor, we had spiny lobster (ise-ebi) sashimi for dinner, and miso soup made from the head the next morning, which my mother particularly enjoyed.

Breakfast offered a choice between Japanese and Western styles, and even within Japanese, you could choose between rice or rice porridge, which my mother appreciated. The club floor allows checkout at noon, so we were able to relax until the end. Although it was a high-end stay, the experience was very satisfying.

I recommend it for those who want to spend their time entirely in the room from check-in to check-out. Thank you for everything. I hope to come back again in autumn to enjoy the autumn leaves.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for staying with us and for taking the time to share your detailed feedback.
We are pleased to know that you and your mother were able to spend a comfortable and relaxing time, and that the room and facilities met your expectations.
We also appreciate your valuable comments regarding the water pressure and outdoor onsen, which we will take into account for future improvements.
We look forward to welcoming you again, perhaps in the autumn season.

Amazing Stay

Reviewed:Mar.21.2025 Stayed:3.2025

Miki san Ms. Couple 40s

Absolutely amazing experience! From the very moment we stepped in to the moment we left it was an incredible. Very attentive staff, great ambience and friendliness. The room was spot clean and we felt like home. The only shortcoming was that we did not stay longer. We definitely plan to return again. Highly recommended.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your wonderful review. We are thrilled to hear that you had an amazing experience with us. It’s great to know that you felt at home and enjoyed the service and ambiance. We look forward to welcoming you back for a longer stay next time.

A wonderful stay

Reviewed:Dec.02.2024 Stayed:11.2024

Matthew Dutton san Mr. Couple 50s

This hotel was beyond my expectations. From our first step to our last we felt pampered and welcomed. This ryokan was a fusion of modern and traditional Japanese design. The room was well designed and elegant. The food is a culinary masterpiece and should be ranked among the highest for hotels. We had order the waygu Kobe beef at the restaurant and it was the best I have ever had. The chef did amazing job of preparing and cooking the meal.

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Breakfast at the hotel Dinner at the restaura

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for sharing your wonderful experience. We're thrilled to hear that the blend of modern and traditional design, along with the exceptional food, made your stay memorable. We're especially glad you enjoyed the Kobe beef – it's always a highlight. We hope to welcome you back soon.

Wonderful stay

Reviewed:Nov.06.2024 Stayed:11.2024

Momo san Mr. Couple 30s

We relaxed totally, even the stay was one night only

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5

  • Room and Amenities
  • Facilities
  • Customer Service
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your kind words! We’re so happy to hear that you were able to fully relax, even with just one night’s stay. We hope to welcome you back for another enjoyable visit in the future!
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