Right after checking in, we stepped out onto the terrace of our room to take in the atmosphere.
The sound of the wind rustling through the bamboo leaves and the granite open-air onsen made us feel like we were in a completely different world, far from the city.
Then we got into the onsen. The water temperature was just right, and as we gazed at the scenery while soaking, time passed in the blink of an eye.
Meanwhile, my wife experienced the "Moon" spa course (body & facial) and came back feeling refreshed and very pleased.
After dinner, we enjoyed dessert on the lobby terrace along with some sparklers, which was a lovely touch.
Although it rained during the night, even the onsen in the rain had its own charm.
The next morning, we soaked in the open-air onsen again from around 5:30, surrounded by morning mist, and had a delicious breakfast.
Thanks to the rain, the temperature stayed pleasantly cool, and we were very satisfied with our stay.
We would love to visit again.
Thank you very much.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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We stay at a new onsen every time we come to Japan (roughly 10 so far) and were very happy with the Kinnotake Onsen. The grounds were very well maintained (might require a refresh soon), food was excellent, and the customer service rivaled 5 star hotels. I thought the Hanabi on the lanai was a nice touch at night. They were also very accommodating to my pregnant wife’s dietary restrictions. Thank you for including a pregnancy pillow in the room. I also very liked the ability to add additional dishes to our dinner.

My only comments other than positive were the mosquitoes near our outdoor bath (1st floor room) and the lack of complimentary food (light bites) that are usually common in onsen.

Overall would highly recommend.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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We stayed here to celebrate my wife's recovery.
On the way to the facility from the bridge reserved for guests, we could see the mountain railway, which made us feel very excited.
Upon arrival, we were welcomed with delicious drinks and sweets in a very clean lounge.
Overall, the meals were excellent, and the private open-air onsen in our room was wonderful—we were very satisfied with our stay.
If I may offer one small suggestion, having an extra men's yukata and samue available would have made the experience even better.
The drink service in the lounge and the warm hospitality of the staff during dinner and breakfast were also very impressive and made us feel welcome.
Thank you very much.
We hope to visit again in a different season.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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Since Hakone is nearby, I had never actually stayed overnight before. But this time, I decided to try staying in Hakone for the first time and chose this place based on its great reviews.

Just as the reviews said, it was a truly satisfying experience.

The atmosphere of the inn and the demeanor of all the staff were both excellent. The private onsen in the room had a beautiful view of bamboo and hydrangeas, which created a wonderfully relaxing environment.

I was a bit unsure about using an open-air onsen in the heat of July, but the breeze from the river in the morning and evening made it very comfortable.

This has become a place I would love to visit again in a different season.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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I found this ryokan through an Instagram recommendation and stayed here to celebrate my birthday. It was exactly as shown in the photos. The outdoor onsen, with its beautiful view of nature, provided a luxurious and relaxing experience. The room was the perfect size—neither too large nor too small. The view at night had a different charm compared to the daytime, which was also lovely.

I had mentioned in advance that I didn’t like yuzu, and they kindly accommodated my request. The seasoning was perfectly to my taste, and everything was delicious. For breakfast, I chose the Western-style meal, and everything was great, but the bread was especially delicious.

Since we were sightseeing from a distant location and were unsure where to go, the wonderful staff recommended a café with a beautiful view of Mount Fuji. Thank you for the fantastic recommendation.

Thank you to all the wonderful staff.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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A beautiful and high-level luxury stay. From the moment we entered the doors we were greeted by friendly staff and AMAZING views. Everything was perfect from the food to the amenities offered. We were pampered head to toe during our stay, with the utmost care provided at every level. My only minor recommendation to the owners would be to allow or suggest reservations for the sauna and pool at the time of booking, as we tried to reserve these amenities when we checked in and unfortunately we're informed they were completely booked out for the day despite us arriving around 2pm and it being a Monday. Thank you so much for the opportunity to stay at your beautiful Ryokan! Arigatogozaimasu!

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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I made a reservation for dinner at 17:30 and arrived at the restaurant at 17:25, but I was told, "Please wait in the lobby until 17:30," and was made to wait in the lobby. It was unpleasant. Shouldn’t you have informed me to arrive after 17:30 instead?

Other than that, there was nothing else that concerned me.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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As a repeat guest, I have always had a wonderful experience, and I would rate my overall experience almost perfect. If I were to make a few requests, they would be:

I would like to know the reason for the delay in the gym’s opening. If possible, I would love for the gym and pool to be open from early morning until around 10 PM.
The spa’s hours overlap with the meal times, so it would be great if this could be reconsidered.
A shuttle service would be appreciated (even if it’s a paid service).
I will definitely visit again.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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We loved every second of our stay! The team was amazing, ensuring we had everything we needed to make it a memorable night. The amenities are beyond beautiful and the food was delicious. We can't wait to go back!

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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As always, I was able to relax and unwind.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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We stayed for my husband's birthday and were able to relax and unwind in a very quiet and naturally surrounded environment, away from the everyday hustle and bustle. The unexpected chorus of frogs in the rich natural setting was quite a surprise, but it turned into a fond memory that made us laugh. We appreciated the consideration to not overlap too much with other guests, and we secretly imagined if it was intentional. Thank you to the staff for their hospitality.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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This ryokan in Japan stands out as the best I've ever experienced. The service is impersonal and attentive, with staff always ready to assist and ensure your comfort. Both breakfast and dinner, included in the stay, are of exceptional quality. The room cleanliness is impeccable, leaving no room for complaints. Thumb up to their staffs.

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Standard Room with Open-Air Bath "Tsuki"（70㎡）

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