Kinnotake Tonosawa Review

Junior Suite with Open-Air Bath and Tatami "Shizuku"

Total 5

# of reviews 10

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Ms

Reviewed:Dec.10.2024 Stayed:12.2024

Elf san Ms. Friends 50s

Everything was more than expectation. Little improvement suggested: more and stronger lights in room as really too dark, mirror too small and should install more mirror in room. The rest is good.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your feedback. We're glad to hear that your stay exceeded expectations. We appreciate your suggestions regarding the lighting and mirrors, and will definitely take them into consideration for future improvements. We hope to welcome you back soon.

Perfect Ending for our vacation!

Reviewed:Oct.25.2024 Stayed:10.2024

Philipp san Mr. Couple 30s

There is only one word, that can describe our stay at Kinnotake Tonosawa: Perfect!

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5

  • Room and Amenities
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Staff Comment (From Kinnotake)

Thank you so much for your kind words! We're thrilled to hear that your stay at Kinnotake Tonosawa was the perfect ending to your vacation. We truly appreciate your feedback and hope to welcome you back again in the future!

A Relaxing Inn with a View of Bamboo

Reviewed:Sep.30.2024 Stayed:9.2024

Non san Ms. Family 30s

3rd Repeat Visit
Every time I visit, I feel it when crossing the dedicated bridge before arriving at the inn. It gives a wonderful feeling of being separated from everyday life.

The rooms are stylish and have great taste, and the spaciousness creates a sense of openness.

The in-room bath is spacious enough for two, and you can adjust the temperature, so you could stay in there for a long time. The view of the bamboo from the bath is soothing, with greenery in every season.

It looks beautiful even in the rain, so you can relax regardless of the weather.

I was able to unwind again this time. Thank you!

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5

  • Room and Amenities
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  • Customer Service
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your wonderful review! I’m very happy to hear you enjoyed your relaxing time at the inn. It’s great to know you liked the view from the room and the bath. We sincerely look forward to welcoming you again!

Review

Reviewed:Sep.28.2024 Stayed:9.2024

milk san Ms. Couple 40s

We used this inn for his birthday trip.
Crossing the bridge that only guests can use gives a special feeling. We reserved the “Shizuku” type room. The room was spacious with an infinity outdoor bath, and the view was amazing. However, the layout of the room made it a bit far to the toilet, and I found the toothbrush difficult to use. Also, the smell of the cushion was a concern, so I have some negatives. When I mentioned it was a birthday during the reservation, they changed the dessert to a birthday plate during dinner! Thank you! We were able to do sparklers on the lounge terrace, which made us happy since we couldn’t go to the fireworks festival together this year.

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露天風呂です エントランスです アメニティです 線香花火です

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your wonderful review! We are honored that you chose our inn for your boyfriend's birthday trip. We're glad you enjoyed the special feeling and the view from your room. We appreciate your feedback on the layout and the toothbrush, and we will work on improving these aspects. We're also thrilled that you enjoyed the birthday plate and the Japanese sparkler! We look forward to welcoming you again!

We utilized the facilities for my girl friend's birthday

Reviewed:Aug.13.2024 Stayed:8.2024

まさ san Mr. Couple 20s

We utilized the facilities for my girl friend's birthday and requested various things such as a bouquet, room decorations, and bringing in a cake. Everything was arranged beautifully, and even though we hadn’t requested it in advance, a birthday plate was prepared for the dessert during dinner. She was delighted with everything, and it made for a wonderful experience for me as well. We are deeply grateful for everything.

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ご用意いただいたお部屋の飾り付けです。 ご用意いただいたお誕生日プレートです。

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your kind words. We are thrilled to hear that you and your girl friend enjoyed the birthday celebration and that everything was to your satisfaction. It was our pleasure to assist in making the occasion special. We look forward to welcoming you back in the future.

A Wonderful Experience

Reviewed:Jul.09.2024 Stayed:7.2024

Tom san Mr. Friends 50s

My stay here was the highlight of our trip. We were greeted the moment we arrived and we were treated like we were their only guests. Absolutely first class level of service that is impressive especially in a country like Japan where high levels of service are the norm. I wish I could remember the names of the staff, but Mr. Yoshizaki was very pleasant while he helped us with breakfast.
The rooms are spacious and comfortable. It is clean, with modern amenities and the refrigerator was stocked with drinks that made our stay comfortable. The view from our room, facing the bamboo forest is something that I will remember for the rest of my life.
I highly recommend this ryokan for anyone who wants to experience a peaceful, quiet stay in one of the most beautiful places in the Hakone area.

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5

  • Room and Amenities
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your kind words and recommendation. We're glad to hear you enjoyed your stay with Kinnotake Tonosawa, from our hospitality to the comfortable rooms and serene surroundings. We hope to welcome you back again soon!

Amazing Experience

Reviewed:May.18.2024 Stayed:5.2024

Richard san Mr. Alone 30s

Kinnotake Tonosawa is one of those special Ryokans. From the moment I drove up to the driveway to be greeted and on my way out was one of the small little details of being welcomed.

The room was exceptionally large with everything you need to relax in different parts of the room. The private onsen was big enough for me a 6 foot person and definitely can fit another partner in it.

The food for dinner was exceptional and I could not fault any of it, all of it tasted so good and I was well truly satisfied at the end. I got the Black wagyu beef fillet which was up there as one of the best wagyu. It wasn’t too fatty which made it easier to eat and not too rich.

My server for dinner Ishikawa was lovely and provided amazing service throughout. They even gave me a semi private booth for a solo traveller which I really appreciated, thank you.

Overall, for a solo traveller this experience is something everyone should try if your solo or a couple. All of the staff did a great job at making me feel welcome and will definitely recommend this Ryokan to my friends.

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5

  • Room and Amenities
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your comment. We're delighted to hear that your stay at Kinnotake Tonosawa was special. We appreciate your kind words about the spacious rooms, private hot springs, and delicious dinner. Also, thank you for recognizing Ishikawa's service. We will continue to strive to provide solo travelers with great experiences. We look forward to welcoming you back again.

A lovely modern ryokan stay

Reviewed:May.16.2024 Stayed:4.2024

Erin san Ms. Couple 30s

We stayed here for our honeymoon and it was exceptional. Comfortable and accommodating. The food was phenomenal and the rooms were very spacious with lots of in-room amenities such as complementary beverages, skin care, robes and yukata. The lounge was so peaceful and staff went above and beyond to make us comfortable and happy. We upgraded to teppanyaki for one night and it was one of the best meals we had in Japan. We felt like we could stay here a whole week. We would like to thank Chef Yohei, Kokubo-san, Sei-san and all of the staff for their hospitality. We truly felt at home at Kinnotake Tonosawa and we can't wait to visit again.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such an exceptional experience during your honeymoon stay at Kinnotake Tonosawa. It's fantastic to know that you enjoyed the accommodations, food, and spacious rooms filled with amenities. We're delighted that you felt at home and appreciated the efforts of our staff, including Chef Yohei, Kokubo, Sei, and the rest of the team. We can't wait to welcome you back for another memorable visit!

Thank you for your hospitality!

Reviewed:Apr.22.2024 Stayed:4.2024

とくちゃ san Ms. Couple 30s

Thank you for responding to the guest's requests as much as possible. I was very satisfied with my one-night stay. The staff's service was excellent. I would like to use it again.

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5

  • Room and Amenities
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  • Customer Service
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  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for staying with us. We are delighted that we could meet your needs and that you were satisfied with your stay. We greatly appreciate your kind words about our staff's service. We would be honored to have the opportunity to serve you again in the future.

The Most Amazing Experience

Reviewed:Mar.05.2024 Stayed:2.2024

NDing san Ms. Couple 30s

From the moment we arrived until the moment we left, our experience was nothing short of perfection. We were greeted from outside upon our arrival and the staff was so kind. Our room was exquisite, we really could not get over just how relaxing and beautiful it was. The food was the best we had on our whole trip in Japan, it felt like a true Michelin Star cuisine. After 10 days of walking and exploring, it was magic to be able to soak in our private hot spring onsen and just be able to recharge. Above all, the staff makes you feel so welcome and so at peace, from the hosts, servers and bartender, it truly was a dream.

We cannot wait to go back and enjoy another stay!

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

We're delighted to hear that your stay with us was nothing short of perfection! From the warm welcome upon arrival to the exquisite room and Michelin Star-worthy cuisine, we're thrilled you enjoyed every moment. Relaxing in our private hot spring onsen was the perfect way to recharge after exploring. Our staff is thrilled to have made your stay memorable, and we can't wait to welcome you back for another fantastic experience!
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