Kinnotake Tonosawa Review

Junior Suite with Open-Air Bath and Tatami "Hikari"

Total 4.7

# of reviews 6

Filter
Reviews
Type
Gender
Ages

A wonderful stay

Reviewed:Nov.05.2024 Stayed:11.2024

ぺぺち san Ms. Family 20s

As a working professional, I wanted to gift my family a special trip, so I chose to stay here. The staff's attention to detail was amazing, and we were able to relax throughout our entire stay. The meals were delicious, with seasonal ingredients that we truly enjoyed. I would definitely love to stay again if the opportunity arises. Thank you very much.

Book This Room

木漏れ日が美しく気持ちの良い朝風呂でした

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for choosing to stay with us. We are so glad to hear that you had a wonderful time with your family. It’s great to know that you enjoyed both the meals and the service. We look forward to welcoming you back for another stay in the future!

Ms.

Reviewed:Oct.27.2024 Stayed:10.2024

DG san Ms. Friends 60s

Lovely setting and room. Staff SOnice and efficient. Thank you!

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your kind words! We're delighted you enjoyed the setting and room. We truly appreciate your feedback and hope to welcome you again soon!

Amazing experience

Reviewed:Sep.27.2024 Stayed:9.2024

Alejo & Mena san Mr. Couple 60s

Will be a great experience in a Japanese style hotel! The staff very friendly, the suite great with the thermal plunge open in the terrace! The food delicious and the complete massage was very relaxing.
We want to say thank you very much to all the staff but specially to Hue, a young lady from Vietnam who did all the efforts for us to enjoy the great service and food in the hotel!

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you so much for your kind words! We’re thrilled to hear you had an amazing experience. We appreciate your recognition of Hue and our staff. We hope to welcome you back soon!

A blemish on the pearl

Reviewed:May.30.2024 Stayed:5.2024

60代のおっさん san Mr. Family 60s

We have been staying annually since the COVID-19 pandemic started. While it's very relaxing, I wonder if the small bathtub is sometimes a drawback. I would like to be able to stretch out my legs and relax more comfortably.

Book This Room

4

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your continued patronage. We sincerely appreciate your feedback regarding the size of the bathtub. We take your comments seriously and will strive to ensure a more comfortable experience for you. Thank you for your ongoing support.

I stayed at "Hikari" for the first time.

Reviewed:May.14.2024 Stayed:5.2024

シナプス san Mr. Family 60s

I usually stay in the club floor, but this time, I stayed at "Hikari" for the first time. The facilities in the room were almost the same, so I was able to relax sufficiently. If I were to say something, it would be appreciated if the room lighting were a little brighter.

Book This Room

5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for staying at "Hikari" room. We are very pleased to hear that you have switched from the Club Floor to Hikari and that you are satisfied with your room. We will take your comments regarding the lighting in your room very seriously as valuable feedback. We will continue our efforts to make your stay more comfortable. We sincerely look forward to serving you again.

Stay Experience

Reviewed:Dec.29.2023 Stayed:12.2023

Ashley san Ms. Couple 30s

Had a wonderful stay! The dining was by far my favorite experience--had a great time talking to the chef and tasting the curated meal. Customer service was amazing--all the staff were very attentive. The bath was nice, however, it would've been nice to know that the community bath was under construction. Felt like a missed experience given how much was paid for the whole experience! Would love to come back and enjoy it one day.

Book This Room

4

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for sharing your experience! We're delighted to hear that you had a wonderful stay with us. It's fantastic to know that you enjoyed the dining experience and had a great time interacting with our chef. We apologize for any inconvenience caused by the community bath being under construction during your visit. Your feedback is valuable to us, and we will strive to ensure better communication regarding such matters in the future. We truly appreciate your kind words about our customer service, and we would love to welcome you back for another enjoyable stay.
PAGE TOP