Kinnotake Sengokuhara Review

Standard Suite with Open-Air Bath "YOI" -喫煙可

Total 4.7

# of reviews 3

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A bit disappointing

Reviewed:Feb.28.2025 Stayed:2.2025

BYTE san Mr. Couple 60s

I was looking forward to enjoying a drink at the lovely bar while admiring the illuminated bamboo forest surrounding the pond, but when I headed to the bar, it was closed. When I asked the staff, they said, "It’s closed today." I believe the bar is one of the main facilities of this accommodation, so if it was going to be closed, I would have appreciated being informed at check-in.

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4

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for your review, and we sincerely apologize for the inconvenience caused by the bar being unavailable during your stay. We deeply regret that we did not inform you of this at check-in. We understand how important this experience was for you, and we will make sure to improve communication by providing more accurate information about facility hours at check-in in the future. Thank you for your valuable feedback.

Fantastic onsen getaway

Reviewed:Jan.28.2025 Stayed:1.2025

hotdogbun san Ms. Couple 40s

My partner and I wanted to have a quiet stay at a private ryokan and we were super happy that we chose Kinnotake Sengokuhara. The service and hospitality from the start of our stay was topnotch.

Our room was comfortable, clean and beautiful with ample amenities. We especially enjoyed the private onsen in our room and made use of it several times during our stay.

We were super impressed that we plan on inviting our friends and family to come join us the next time we plan on visiting.

Thank you again Kinnotake Sengokuhara!

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you for sharing your wonderful experience with us. We are thrilled that you and your partner enjoyed your quiet stay at Kinnotake Sengokuhara. It's great to hear that the service, room, and private onsen made such a positive impact. We would love to welcome your friends and family next time you visit. Looking forward to seeing you again soon!

G Lee

Reviewed:Jan.18.2025 Stayed:1.2025

CW Gordon san Mr. Couple 40s

It was a wonderful stay here. The food and beverage is delicious. Overall, the customer service is very good. I am looking forward to another stay in the future.

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5

  • Room and Amenities
  • Facilities
  • Customer Service
  • Cuisine
  • Bath
  • Satisfaction

Staff Comment (From Kinnotake)

Thank you very much for your kind words. We are thrilled to hear you had a wonderful stay and enjoyed the food and service. We look forward to welcoming you back in the future for another memorable experience.
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