PrivacyPolicy

２．Provision of Personal Information

We will provide personal information to third parties as follows to the extent necessary when making inquiries or applications for accommodation or other products and services, by filling out an application form (application form) or by contacting us by telephone or e-mail. When you apply for our services, we will ask you for your consent to provide such personal information.

Personal information provided at the time of inquiry or consultation

To the extent necessary to respond to your inquiries and consultations, we may provide your personal information to related organizations, etc., in accordance with the content of your inquiries and consultations.

Personal information provided at the time of application for other products and services

To the extent necessary for the provision of the service for which the customer has applied or for the delivery of the product, and to the extent of the Company's responsibility in providing the product or service, the Company will provide the following personal information to the entity that sells or delivers the product, the entity that makes the reservation in the reservation service, the other party to the contract in the matching service, etc. We will provide the customer's name, gender, age, address, telephone number, e-mail address, passport number, and other service usage data by sending them electronically or otherwise.

※ Except for the following exceptions, personal information will not be provided to a third party without the customer's consent:

• When the customer has given consent
• When required by law
• When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
• When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the customer.
• Cases in which the handling of personal information is necessary for cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual is likely to impede the execution of such affairs
• When the handling of personal information is outsourced, in whole or in part, within the scope necessary to achieve the specified purpose of use

３． Joint use of personal information

We will share the following "shared use items" among the personal information provided by our customers to the minimum extent necessary to simplify future applications for accommodation and other products and services, to contact and respond to customers, to send direct mailings, to provide information on products and services, to conduct questionnaires, and to conduct sales analysis and other surveys and research, as well as to develop new products and services. Personal information will be shared among the following companies in our group to the minimum extent necessary for sales analysis and other surveys and research, and for the development of new products and services.

Name of the party responsible for the management of personal information

Kinnotake Group

Group companies and special agents that will jointly use personal information

Kinnotake Sengokuhara, Kinnotake Tonosawa, Matsuzakaya Honten, Zagakukan, LuDERA, Sushi Sho, Kinnotake Saryo

Items of shared use

E-mail address, first and last name, date of birth, gender, nationality, address (including zip code), telephone number, contact telephone number, cookie information, and other service usage records

４．Procedures for disclosure of personal information

If you have any questions about your personal data held by us, or if you wish to request disclosure, deletion, erasure, correction, suspension of use, or suspension of provision to a third party of your personal data, please contact our contact person for information on the necessary procedures. We will respond to your request within a reasonable period of time in accordance with the law and our regulations, and notify you of the results. If we are unable to respond to part or all of your request, we will explain the reason for not being able to do so.

【Contact Us】 Kinnotake Group, Corporate Planning Office

５．Outsourcing of Business

In order to provide products and services to our customers, we may outsource a part of our business and provide personal information to the outsourced companies within the scope necessary to achieve the purpose of use. In such cases, we will appropriately manage and supervise the subcontractors, including entering into confidentiality agreements with them regarding the handling of customers' personal information.

６．Anonymous Processed Information

We will create and provide anonymized processed information to third parties to the extent permitted by law, after taking appropriate protective measures to ensure that specific individuals cannot be identified and that the personal information used to create the information cannot be restored. In addition, we will endeavor to take necessary and appropriate measures for the secure management of anonymized processed information, to handle complaints regarding the handling of anonymized processed information, and to take other measures necessary to ensure the proper handling of anonymized processed information.

７．Other Matters

• Customers may also contact the organization concerned to resolve complaints regarding personal information with respect to the Kinnotake Group.

  Personal Information Protection Committee

  ※ This is not a contact for inquiries regarding our products and services.

• Customers under the age of 16 are requested to provide personal information only after obtaining the consent of a parent or guardian.
• We may revise this document in order to manage customers' personal information more appropriately or in accordance with changes in related laws and regulations.
• The "Basic Policy on the Proper Handling of My Number Personal Information, etc." does not apply to customers due to its content.

Date of Enactment April.2005
Date of Revision March.2022 Kinnotake Group CEO
KEI KUBOSAWA