News

Regarding Receipts for Online Payments (Prepayment) Made Outside of Our Official Website

Feb.06.25

Please note that receipts for online payments (prepayments) made through any booking sites other than our official website, whether domestic or international, cannot be issued by us. Please contact the respective booking site for a receipt.

Receipts can only be issued at the front desk of the facility for reservations made directly through our official website.

Note:
Please be aware that online payments (prepayments) on major international reservation sites do not support Japan's Invoice System (Qualified Invoice / Receipt).
Customers who require a receipt that complies with the Invoice System are encouraged to book through our official website.

Major Overseas Booking Sites
Booking.com, Expedia, Trip.com, agoda, etc.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.