Spa
The Moon Spa
It begins with listening to your condition to guide you to deep and meaningful change.
We do the treatment according to your physical and mental state and goals for the day. This is an all-hand spa treatment.
We invite you to leave the hustle and bustle of daily life behind and enjoy a deeply colorful and enriching adult experience while relaxing in the spa and hot springs of Hakone's verdant forest.
The Moon Spa
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FLOW & GUIDELINES
- 1 浄KIYOMERU
- To begin with, a foot bath is given to increase blood flow. A botanical scrub gently exfoliates the skin, letting the water wash away the ruts of the mind, warming the body from the feet up and raising the anticipation for the treatment.
- 2 気KIZUKU
- While warming up in the foot bath, you discuss your physical and skin concerns with the person in charge, and select the fragrance of the oil to be used according to your daily changing physical and mental state. Your brain will tell which fragrance is right for you at the moment, so one of the ways to enjoy the experience is to let your intuition guide you in your choice. Talking may help you to become aware of your inner self.
- 3 整TOTONOU
- The Moon Spa's all-hand treatment combines various types of techniques to match the fragrance chosen by the customer. Enjoy a blissful moment when your body and mind melt in a pleasant harmony of fragrance and treatment.
- 4 補OGINAU
- After the treatment, you can relax with a cup of herbal tea. This is a time to sharpen your senses and take in lots of good energy. You will also receive care advice from our staff.
PRODUCTS
TREATMENT OIL
Luxurious use of organic cosmetics "Sensatia Botanicals"
Founded in the small fishing village of Jasri, Bali, Sensatia Botanicals was born out of a desire to create healthy skin care products containing pure, natural ingredients. We believe in using fresh, 100% natural ingredients that are safe to use. In addition, from the very beginning, we have been committed to empowering and contributing to the local economy, while maintaining sustainability and reducing our impact on the environment as much as possible.TEA
Organic tea from "Mighty Leaf"
"Mighty Leaf" gathers whole leaf teas, fruits, herbs, and spices from around the world to create unique blends and exclusive flavors. In addition, all of our products are developed with USDA certified organic ingredients in order to promote a sustainable society. We also support people with disabilities through employment and education.
*All products are certified vegan and kosher.
INFORMATION
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Operating Hours
- Operating Hours: 10:00 AM ~ 7:00 PM
- Times listed are for treatment only, not including counseling, tea time, or changing.
- Please refrain from entering and exiting the spa except for those who will receive treatment.
- Photography is not permitted in the spa.
- Please refrain from using cell phones, smart phones, and tablets in order to spend time away from the daily routine.
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Reservations
- Our spa is by appointment only.
- Reservations and inquiries can only be made by phone.
- Last appointment available: 5:00 PM on the day you wish to have your treatment.
- For appointments after check-in, please notify the front desk or an employee.
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Guest's physical condition
- Guests must be 16 years of age or older to receive treatments.
- Pregnant guests are not permitted to receive treatments.
- We do not provide treatment for guests with high fever or drunkenness.
- Please inform us in advance if you have a chronic disease such as high blood pressure, heart disease, allergic disease, diabetes, etc., or if you are currently visiting a hospital. Please note that there are cases in which you may not be able to receive the treatment depending on your physical condition or circumstances.
- Please refrain from eating for one hour before and after meals to ensure a pleasant treatment experience.
- We recommend that you warm your body in the hot spring for about 10 minutes before using our spa.
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Valuables
- As there are no lockers for valuables in the spa, please leave your valuables in the in-room safe.
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Infectious disease control
- Our spa is open for business with frequent ventilation, humidity control, and thorough alcohol disinfection of areas that guests come into contact with.
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Cancellation Policy
- Cancellation without notice: 100%.
- 2 hours before the reserved time: 50%.
- If you are late for your appointment, we will shorten the course.
*Our spa treatments are not medical treatments. Effects and efficacy may vary depending on the individual.
※ Kindly be informed that we are unable to host guests under the age of 12.
Cancellation Policy
- 4 to 7 days before 10%
- 1 to 3 day(s) before 50%
- Same Day 100%