Thank you for the excellent accommodation, meals, and onsen.
I stayed for the first time last year and was also taken care of this year. The service was excellent, and the food was easy to enjoy with beautiful dishes. I look forward to your hospitality again next time.

Stayed room

Ambassador Suite with Open-Air Bath "HIME" -Non Smoking

We wanted to take a relaxing trip to cherish our time together as a couple before the birth of our child, so we stayed here this time. When we informed them in advance about my pregnancy, they prepared room service drinks without caffeine and even provided a body pillow to make sleeping more comfortable, which made us very happy. The meals were also considerate and extremely helpful. The room with the outdoor onsen was superb. My husband hasn't been particularly fond of onsen before, but he enjoyed them so much that he has now become a fan. The meals were also very delicious, and both of us were very satisfied. As we were leaving, the staff warmly asked, 'Will you be back next time with three?' and we immediately responded, 'Yes, we will definitely come back.' We are grateful to the staff for their consideration. Thank you very much for such a wonderful time.

Stayed room

Executive Suite with Open-Air Bath "KAZE" -Smoking

I stayed at Kinnotake for the first time and was immediately overwhelmed by the atmosphere that felt like stepping into a different world upon entering the facility. Finding my way to the room felt like navigating a maze, but later I learned from the staff that it was part of a deliberate concept, which made sense. The room was surrounded by bamboo, creating a refined and impeccably clean atmosphere throughout.

The staff, including the two chefs, were young and greeted me with smiles. Their service was excellent. The cuisine, prepared in Kyoto style, was delicious with just the right portions.

Stayed room

Deluxe Suite with Open-Air Bath "KIRAMEKI" -Non Smoking

Since both of our birthdays are close, we visited around the same time last year as well. Last year was amazing being a Japanese person! This is what true service is!! I was moved and absolutely promised to come back here next year! We had a lot of fights but somehow managed to make it back here. Everyone's service, smiles, and hospitality are truly wonderful, and the rooms, food, and hot springs are all excellent in every way. We will get along well again this year so we can come again next year!

Stayed room

Presidential Suite with Open-Air Bath "MIKADO"-Non Smoking

We used Tonosawa last year and it was good, so this year we stayed at Sengokuhara for our anniversary. We were satisfied with the meals, onsen, and service. It was very pleasing to receive various considerations because it was our anniversary. However, the pajamas were short with slits, and the air from the bed's air conditioner made it very cold. I would like separate-type pajamas! Apart from the pajamas, we were very satisfied. It was a wonderful anniversary. We would like to use your services again.

Stayed room

Moderate Suite with Open-Air Bath "SHIZUKU" -Smoking

We spent less than 24 hours in Hakone but this was an excellent experience and a great way to end our 8 day trip to Japan. Relaxing is an understatement. The hotel is as quiet as can be. Lovely rooms and our own onsen spa overlooking the mountains. We had a great traditional Kaiseki meal paired with some local sake. And to cap off the evening, I spent a little me time at their Bar Bamboo sipping on reasonably priced Hibiki 21 and Yamazaki 18 Whiskeys. All in all, highly recommended and we will most certainly return if we're ever in Japan again.

Stayed room

Executive Suite with Open-Air Bath"SORA" -Smoking