The hospitality as a "ryokan" goes without saying, and the comfort of the room is flawless. This has been my regular accommodation for nearly 20 years, and even though the staff changes each time, my special requests are always thoughtfully attended to. I truly commend this. Above all, the quality of the "onsen" is second to none. The temperature management is superb, and the wonderful quality of the onsen is fully enjoyed. This is a onsen that every Japanese person should experience at least once. I would confidently recommend this hidden gem of a hot spring ryokan to people around the world. I hope you continue to preserve and carry on Japan’s unique "onsen culture" for many years to come.

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

We stayed at Room Hikari, smoking room. We do not smoke and I was warried on cigarettes smell. However, it wasn't bad at all. The place is perfect on any point.

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

Since it was around Christmas, there was a towel art cake in the bedroom, and my child was very happy about it. However, there was a crack in the washbasin, which made me a bit concerned, so I gave it 4 stars.

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

I stayed in room 風 for 2 nights. The service was flawless and the room was well managed. Can strengthen on the cleanliness of the room and also provide more choices for breakfast. However the overall experience was nice and I had a great time. Thank you for taking care of us.

Stayed room

Executive Suite with Open-Air Bath "KAZE" -Smoking

I stayed at Hikari half a year ago, and this time we stayed for two nights at Kirameki and Kaze. Just like the concept of Kin no Take, we were able to enjoy our own space and time, relaxing and taking things slow. The atmosphere in both rooms was completely different, giving us a wonderful sense of detachment from our usual life.
Above all, the kindness and attentiveness of each staff member made our stay special. It wasn’t just the luxury of the facility but also the excellent service and communication that made us feel comfortable throughout. Even though we booked six months ago, all the requests we made at that time were met naturally.
The meals during our two-night stay were fantastic, with different menus for breakfast and dinner. The staff’s explanations were very detailed and interesting, and we could tell that each dish was carefully prepared. We were both impressed and finished everything!
While the accommodation wasn’t cheap, it was definitely worth the price, and we had a wonderful time that exceeded our expectations. We will definitely come back again.
Thank you for another amazing experience, just like the last time.

Stayed room

Deluxe Suite with Open-Air Bath "KIRAMEKI" -Non Smoking

This was the most perfect place to relax on our honeymoon, from the moment we checked in everything was amazing.

When we checked in, we were taken to the HIKARI room, a beautiful expansive space with a tatami, dining room, bedroom, private onsen, and a porch overlooking the bamboo. We never wanted to leave: the onsen was so peaceful.

Dinner was the most delicious Japanese coursed Kaiseki food. Everything was extremely delicious and fresh, and used local seasonal ingredients. My husband doesn’t eat pork or shellfish, and they did a wonderful job accommodating his dietary restrictions. Breakfast was incredible too — a huge assortment of small delicious dishes.

The staff at this ryokan are absolutely wonderful. The service is incredible and they really go out of their way to make sure you have a great experience. We especially enjoyed talking with the person who served us breakfast and the person who served us dinner — me and my husband are both learning Japanese, and the staff were really nice to talk to.

Overall this ryokan offers an extremely private, peaceful experience and I am so grateful we got to stay here on our honeymoon. Thank you to the staff for making our time here so wonderful!

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

We had an amazing stay, thanks to the excellent staff. Serikawa, in particular, made our experience truly special. Our room was wonderful, and everything was handled seamlessly from start to finish. I’m also grateful that the chef stayed true to showcasing authentic Japanese cuisine, allowing us to enjoy a full local experience. Thank you very much!

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

My wife and I had a wonderful time, and we were able to relax for the first time in a while. Your thoughtful care was greatly appreciated.

Stayed room

Superior Suite with Open-Air Bath "HIKARI" -Smoking

This was truly an incredible experience we will remember for many years to come. Our room was enormous, featuring a private dining room, garden, hot spring tub, and a massive bedroom.

From the moment we checked in, the service provided by the staff was exemplary. A selection of local spirits, desserts and drinks was provided to us on arrival and we wanted for nothing during our stay.

The provided in-room dinner was one of the best meals we’ve enjoyed in Japan and showcased a number of regional delicacies over an extensive several course meal. My husband is not a fan of raw fish and the chef and staff were so kind as to accommodate his needs by tailoring several dishes to his tastes.

The mattress, pillows and Manchester were of exceptional quality and the rooms were well equipped.

The location is stunning, we were easily able to walk to local galleries and enjoyed exploring the area around the hotel.

I would thoroughly recommend Kinnotake Sengokuhara to anyone seeking an exceptional and memorable experience.

Stayed room

Deluxe Suite with Open-Air Bath "KIRAMEKI" -Non Smoking

This place is a hidden gem. If you travel to Hakone, consider staying here. From the moment the staff meet you at the entranceway. To the moment when you depart, all your needs are taken care of.
Food was outstanding. Service was 5/5. Staff are so gracious and polite. Accommodations were amazing. Overall such a fantastic experience. Check this place out.

Stayed room

Ambassador Suite with Open-Air Bath "HIME" -Non Smoking

The pajama only had the top, with no pants, so it would have been nice if we had the option to choose.
The food portion was just right, but the alcohol served in the room was quite expensive. It seems to be more targeted for inbound guests.
The bar had a wide selection of alcoholic drinks.
The property was clean, but there weren't really any places to stroll around. This is more of a place to relax and enjoy the room.

Stayed room

Premium Suite with Open-Air Bath "HIBIKI" -Smoking

The meals, room, and service were all very good, but I was a bit disappointed with the shower's temperature adjustment. Also, there are some parts of the stairs in the room that are made of reinforced concrete, which might be unavoidable due to the room's structure, but it was still uncomfortable to walk on with bare feet.

Stayed room

Executive Suite with Open-Air Bath"SORA" -Smoking

Amazing experience at the resort. From the moment we drove in to the parking lot, staff came out to greet us and help us with our luggage. We were promptly led to our room without having to wait at the lobby and got wonderful service from the check-in process, to getting our welcome snacks and drinks to dinner to breakfast. Dinner and breakfast were served with utmost care in our rooms and detailed explanations of each dish.
Private onsen in the room was wonderful. Sipping a drink while enjoying the sounds of nature in the onsen is very enjoyable and relaxing.
Check-out procedure was seamless and prompt.
10/10 would recommend.

Stayed room

Executive Suite with Open-Air Bath "KAZE" -Smoking

I do appreciate and thank you for the accommodation and replacement of dishes for the dishes with cooked eggs and raw eggs. But the main dishes especially the beef dishes tasted bland and the meat quality was too chewy. The additional courses we ordered - lobster and abalone had no taste at all - with no herbs or garlic and taste very bland and not good.

Stayed room

Executive Suite with Open-Air Bath "KAZE" -Smoking

Thank you for the excellent accommodation, meals, and onsen.
I stayed for the first time last year and was also taken care of this year. The service was excellent, and the food was easy to enjoy with beautiful dishes. I look forward to your hospitality again next time.

Stayed room

Ambassador Suite with Open-Air Bath "HIME" -Non Smoking

We wanted to take a relaxing trip to cherish our time together as a couple before the birth of our child, so we stayed here this time. When we informed them in advance about my pregnancy, they prepared room service drinks without caffeine and even provided a body pillow to make sleeping more comfortable, which made us very happy. The meals were also considerate and extremely helpful. The room with the outdoor onsen was superb. My husband hasn't been particularly fond of onsen before, but he enjoyed them so much that he has now become a fan. The meals were also very delicious, and both of us were very satisfied. As we were leaving, the staff warmly asked, 'Will you be back next time with three?' and we immediately responded, 'Yes, we will definitely come back.' We are grateful to the staff for their consideration. Thank you very much for such a wonderful time.

Stayed room

Executive Suite with Open-Air Bath "KAZE" -Smoking

I stayed at Kinnotake for the first time and was immediately overwhelmed by the atmosphere that felt like stepping into a different world upon entering the facility. Finding my way to the room felt like navigating a maze, but later I learned from the staff that it was part of a deliberate concept, which made sense. The room was surrounded by bamboo, creating a refined and impeccably clean atmosphere throughout.

The staff, including the two chefs, were young and greeted me with smiles. Their service was excellent. The cuisine, prepared in Kyoto style, was delicious with just the right portions.

Stayed room

Deluxe Suite with Open-Air Bath "KIRAMEKI" -Non Smoking

Since both of our birthdays are close, we visited around the same time last year as well. Last year was amazing being a Japanese person! This is what true service is!! I was moved and absolutely promised to come back here next year! We had a lot of fights but somehow managed to make it back here. Everyone's service, smiles, and hospitality are truly wonderful, and the rooms, food, and hot springs are all excellent in every way. We will get along well again this year so we can come again next year!

Stayed room

Presidential Suite with Open-Air Bath "MIKADO"-Non Smoking

We used Tonosawa last year and it was good, so this year we stayed at Sengokuhara for our anniversary. We were satisfied with the meals, onsen, and service. It was very pleasing to receive various considerations because it was our anniversary. However, the pajamas were short with slits, and the air from the bed's air conditioner made it very cold. I would like separate-type pajamas! Apart from the pajamas, we were very satisfied. It was a wonderful anniversary. We would like to use your services again.

Stayed room

Moderate Suite with Open-Air Bath "SHIZUKU" -Smoking

We spent less than 24 hours in Hakone but this was an excellent experience and a great way to end our 8 day trip to Japan. Relaxing is an understatement. The hotel is as quiet as can be. Lovely rooms and our own onsen spa overlooking the mountains. We had a great traditional Kaiseki meal paired with some local sake. And to cap off the evening, I spent a little me time at their Bar Bamboo sipping on reasonably priced Hibiki 21 and Yamazaki 18 Whiskeys. All in all, highly recommended and we will most certainly return if we're ever in Japan again.

Stayed room

Executive Suite with Open-Air Bath"SORA" -Smoking